Responsible Gambling at Betano

At Betano, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment and never become a problem. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Betano promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent underage gambling and to support those who may be experiencing difficulties related to their gambling behaviour.

Responsible Gambling Tools

We offer a range of tools designed to help you manage your gambling activity:

• Deposit Limits – set daily, weekly, or monthly limits on how much you can deposit into your account
• Loss Limits – control the maximum amount you can lose within a chosen time period
• Wager Limits – restrict the total amount you can stake
• Session Time Limits – set reminders or limits on how long you play
• Cooling-Off Period – take a short break from gambling for a set period
• Self-Exclusion – temporarily or permanently exclude yourself from your account
• Reality Checks – receive notifications about the duration of your gaming session

How to Set Your Limits

You can access and adjust your responsible gambling settings directly from your account. Follow these steps:

• Log in to your Betano account
• Navigate to your account settings
• Select the Responsible Gambling section
• Choose the tool you wish to activate
• Set your preferred limits and confirm

Please note that decreasing a limit takes effect immediately, while increasing a limit may require a waiting period to take effect.

Signs of Problem Gambling

It is important to recognise the warning signs that gambling may be becoming a problem. Consider the following questions:

• Do you spend more money or time on gambling than you can afford?
• Do you find it difficult to stop gambling once you have started?
• Do you gamble to recover losses?
• Have you neglected responsibilities or relationships because of gambling?
• Do you feel anxious, stressed, or irritable when trying to reduce gambling?
• Have you borrowed money or sold possessions to fund gambling?

If you answered yes to any of these questions, we encourage you to seek support.

Support and Resources

If you or someone you know is struggling with gambling, professional help is available. Consider reaching out to recognised organisations that specialise in gambling support and counselling services. Our customer support team is also available to assist you with activating any responsible gambling tools on your account.

Protecting Minors

Betano strictly prohibits underage gambling. All players must meet the minimum legal age requirement to register and play. We carry out age verification checks as part of our registration process. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.

Gambling Should Stay Fun

Remember these simple guidelines to keep your experience enjoyable:

• Set a budget before you start and stick to it
• Never chase your losses
• Take regular breaks
• Do not gamble under the influence of alcohol or when emotionally distressed
• Treat gambling as entertainment, not a source of income

At Betano, your well-being comes first. Play responsibly and reach out whenever you need assistance.